Fairmont President’s Club Review

Fairmont is one of the premier hotel companies in the world and they are known for their legendary customer service.  One of the best hotel rewards and loyalty programs is the Fairmont President’s Club, which is a recognition program designed around enhancing the customer experience.

Fairmont President’s Club

Fairmont President’s Club is designed with your individual travel preferences, passions and interests in mind.  It provides benefits and privileges that offer convenience and access to what people want when they travel.

Membership is complimentary and the Fairmont President’s Club experience begins the moment you arrive at any of our hotels with a private reception desk offering express check-in and checkout and continues during your stay with complimentary high- speed Internet access and local calling, Fairmont Fit, complimentary use of TaylorMade golf Clubs at select hotels, exclusive savings at Willow Stream Spas, Fairmont Store and so much more.

President’s Club Benefits

Membership in Fairmont President’s Club allows you access to a host of exclusive benefits and privileges

  • Complimentary in-room high speed Internet access
  • Complimentary local calls and no service charge on toll-free calls
  • Complimentary health club access (exclude spas)
  • Complimentary shoeshine (city-center hotels)
  • Daily room delivery of local or national newspaper
  • Complimentary use of TaylorMade golf clubs at select hotels
  • Fairmont Fit (in-room delivery of adidas shoes and apparel, yoga mats, stretch bands and use of MP3 player)
  • Travel amenity kit (nominal fee)
  • Complimentary access to BMW bikes at select hotels and resorts

Personalized Recognition

Part of the charm of staying with Fairmont hotels is the personalized recognition offered through the President’s Club program.  This includes:

  • Express check-in and check-out at a private reception desk

  • Personalized room preferences profile
  • Exclusive member services including a dedicated reservation number and online personal profile
  • Airline miles per stay on qualified rates
  • Fairmont moments (exclusive once-in-a-lifetime vacation experiences
  • Great rates – great dates (exclusive savings on Fairmont getaways
  • Personalized membership kit – with membership card
  • Concierge reservation service

What about the hotel rewards?

There are three tiers of recognition with the Fairmont President’s Club program; Club, Premier and Platinum.

Club Tier – Members begin at the Club level until they have stayed 10 nights in one calendar year.  In addition to the benefits listed above, Club members receive 10% off Willow Stream Spa treatments and products, 15% off at the Fairmont store, 15% off at the Fairmont music store, and 500 Airline miles per qualified stay.

Premier Tier – Once you reach your 10th stay in a calendar year, members are upgraded to the Premier level.  In addition to the benefits listed above, Club members receive 10% off Willow Stream Spa treatments and products, 15% off at the Fairmont store, 15% off at the Fairmont music store, and 750 Airline miles per qualified stay.  Premier members will also receive one complimentary room upgrade, one complimentary suite upgrade, a $50 dining credit (or Willow Stream Spa credit), 2-for-1 rounds of golf at selected Fairmont resorts, and a complimentary 3rd night on a 3 night stay.

Platinum Tier – Once you reach your 20th stay in a calendar year, members are upgraded to the Platinum level.  In addition to the benefits listed above, Club members receive 10% off Willow Stream Spa treatments and products, 15% off at the Fairmont store, 15% off at the Fairmont music store, and 1000 Airline miles per qualified stay.  Platinum members will also receive two complimentary room upgrades, two complimentary suite upgrades, a $100 dining credit (or Willow Stream Spa credit), 2-for-1 rounds of golf at selected Fairmont resorts, and a complimentary night stay.  Platinum members receive guaranteed room access for last minute reservations, can earn more free room nights for every additional 10 nights’ stayed, and receive complimentary turndown service in their rooms.

Final Thoughts

When I reviewed the Delta Privilege Hotel Rewards Program I was amazed by how lucrative the member benefits were.  Fairmont President’s Club takes hotel recognition and rewards to a whole other level with their personalized service and member benefits.  You don’t even need to travel that often to take advantage of the President’s Club benefits.  After enrolling you already get to take advantage of member benefits.

A friend of mine recently stayed at the Chateau Lake Louise in the Canadian Rockies and had only joined the Fairmont President’s Club upon booking his room.  The hotel wasn’t full, and he was automatically upgraded to a penthouse suite on arrival.   If you are planning to stay at a Fairmont resort in the near future you should definitely join the Fairmont President’s Club first.

One Response to Fairmont President’s Club Review

  1. Guillaume says:

    I’ve been a Platinum member with FAIRMONT over the past 3 years and i’m a Platinum everywhere else. I’ve travelled a lot to Asia last year and was unable to get Status for 2012. I tried and they ditch me. No way they will understand. I imagine when I will go to their property!!!! I will just go and not give them business at the same time. I will also let my consultant know they are not part of our preffered hotels anymore. They will loose a bit of business but hey!, serce your loyal customer better !!!!